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WEBSITE PRIVACY POLICY PURSUANT TO ART. 13 OF GDPR 2016/679

This document is intended to provide information regarding the processing, purposes, methods, and general management of data collected through the website of Redo&Clean, located at Via Hans Theodor Niederbacher, 23, 39031 Brunico BZ, Italy. This policy applies solely to this webpage and excludes any other pages that may be visited via external links.

In consideration of this, pursuant to Art. 13 of European Regulation 2016/679, we inform you of the following.

Data Controller and Data Subject Rights

The Data Controller is located at Via Hans Theodor Niederbacher 23, 39031 Brunico (BZ), Italy. You may contact the Data Controller for any information or to exercise your rights provided by law (access to data, erasure, rectification, or restriction of processing). You can reach the Data Controller via email at info@redo-clean.com. Furthermore, you have the right to lodge a complaint with the supervisory authority if you believe that your data has been processed unlawfully or non-compliantly.

Nature of Processing

The data processed through this website consists of ordinary personal data (including, but not limited to, email addresses, personal details, etc.) and, in general, all data necessary to fulfill received requests. Under no circumstances will our organization process special categories of data as defined by Art. 9 of European Regulation 2016/679 (e.g., health status, political opinions, sexual orientation, etc.) or personal data relating to criminal convictions and offenses under Art. 10 of the same European Regulation without prior consent.

Purposes of Processing

Data processing is aimed at responding to users who visit our website regarding any requests submitted. In particular, the data you enter in the contact section will be processed for the purpose of fulfilling your specific request. The provided data will also be processed for legal, tax, and accounting compliance, as well as to manage the commercial relationship between the parties. For these purposes, the provision of data is mandatory, and failure to provide it will make it impossible to execute the requested actions. Subject to your specific consent, the data entered in this section may also be used to send informational and promotional materials.

Methods of Processing

The collected data will be processed using paper-based methods and electronic tools. Nevertheless, processing will be carried out in compliance with all precautionary measures that guarantee its security and confidentiality.

Data Retention

Data will be retained for the period necessary to respond to the request and will subsequently be deleted. In the event that price quotes are requested, the data will be registered within our systems to follow up on the request received.

Disclosure of Data to Third Parties

The data will not be disseminated in any way. It may be processed by internal personnel authorized to carry out processing operations related to the request received, as well as by tax consultants, credit institutions, and freight forwarders performing ancillary services related to the services we offer. Due to the participation of these entities in the Data Controller's activities for service delivery, the communication of data is mandatory. Failure to communicate this data would make it impossible to carry out the assignment or agreed service.

Data Transfer

Data collected through the website will not be transferred or communicated to EU countries or third countries outside the European Union in any way.

Automated Decision-Making Processes

Finally, we inform you that your data is not subject to automated decision-making processes. This policy may be subject to additions and changes in the event of regulatory updates by the Data Controller.

First-Access Banner

The banner that appears on the webpage upon first access provides the user with essential information regarding the management of cookies on the site, linking back to the complete privacy policy. The user can express their consent to the use of cookies via the "OK" button on the Banner. This data regarding the user's choice for cookie management is stored via a technical cookie.